Refund policy

Last updated: 15-02-2026

1. General Returns

We accept returns only if:

• All items are returned together

• Items are unused, undamaged, and in original packaging

• The return request is submitted within [insert number] days of delivery

2. Non-Returnable Items

The following items are strictly non-refundable and non-returnable:

• Personalised or custom-made products

• Items damaged due to misuse or negligence

• Sale or clearance items (if applicable)

3. Refunds

Approved refunds will be processed to the original payment method or as store credit, at our discretion, within a reasonable timeframe.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.